Terms and Conditions

/Terms and Conditions
Terms and Conditions2018-01-15T19:50:06+00:00

These terms and conditions include important information and set out contractual terms and conditions which apply to a booking which you, the Guest makes for the provision of accommodation, food, beverage or other services provided by the Proprietors Mr and Mrs Beale of Guisachan Guest House, Alma Road, Fort William, Inverness-shire, PH33 6HA.
Guests are requested to check the terms and conditions carefully, particularly the conditions relating to deposits and cancellation charges and smoking on the premises.
All bookings made by telephone, fax, online, letter, e-mail or on arrival at the Guest House are subject to these terms and conditions. Bookings are provisional until confirmed with a debit/credit card or on receipt of an agreed deposit.
When a booking is made on behalf of more than one person, the Guest making the booking is responsible for full payment of all charges incurred.
Tariff and charges will be agreed between the Guest and the Proprietors at the time of booking and will be inclusive of VAT.
Debit/credit card details or an agreed deposit are required to secure your booking, representing a contract between the Guest and the Proprietors of Guisachan House. Any cancellation up to 24 hours before the date of arrival incur no charges, less than 24 hours before the date of arrival incur a cancellation charge of £25 per room. Cancellations on the arrival date or no-shows incur full charge.
The Guest is requested to advise the Proprietors at the time of booking of any special dietary, accessibility or other requirements in order that we can assist in making your stay a comfortable one.
Smoking in enclosed public places is against the law and therefore guests are not permitted to smoke anywhere in the Guest House. Where the proprietors are of the opinion that smoking has taken place in a Guest’s bedroom, the Guest will be asked to depart immediately after full payment of the initially confirmed total length of stay. A surcharge of £50 will be made for the cost of decontamination of the room following the Guest’s departure.
The Proprietors do not accept responsibility for loss or damage to the Guest’s vehicle or its contents whilst situated on the Guest House premises.
Guest bedrooms will be available from 14.00 hours on the day of arrival but luggage could be stored earlier. Guests are asked to check out by 10.00 hours on the day of departure.
In the exceptional event of adverse operational circumstances, it may be necessary to cancel a Guest’s booking. In such circumstances, the Guest will be notified and offered an alternative booking. The Guest may either accept the alternative or may cancel the booking in full, in which case any deposits paid will be refunded in full. The Proprietors do not accept liability for any consequential loss incurred by the Guest under the paragraph.
Unfortunately we cannot accept pets.  Nothing in these terms and conditions affects the Guest’s statutory rights.

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